The Restaurant Success Podcast

Using Your Spectacular Victories to Unlock Even More Success

Season 1 Episode 12

In this episode of The Restaurant Success Podcast, Matthew Mabel reveals how successful restaurant entrepreneurs can leverage their victories to create even greater business growth. Discover why many restaurant operators focus only on problems rather than celebrating their wins, and why identifying your successes is crucial for future restaurant development. Matthew shares proven strategies from top restaurant business owners who use their victories as learning opportunities and apply those lessons to other areas of their enterprise. Learn how to overcome negativity bias and implement the winning combination of teamwork, insight, planning, commitment, accountability, and talent optimization that drives sustainable restaurant success in today's challenging market.


Key Topics Covered

  • Leveraging victories to create greater restaurant success
  • Overcoming negativity bias in restaurant management
  • Identifying and learning from your business wins
  • Applying successful strategies across your restaurant operations
  • Building the right team with proper accountability structures


Links Mentioned


Resources Mentioned


Connect with Matthew Mabel

Matthew works with owners of successful, independent, multi-unit restaurants to improve:

  • Profit growth
  • Sales optimization
  • Guest count increase
  • Unit expansion
  • Employee engagement
  • Brand loyalty


How to Support the Show

  • Subscribe to the Restaurant Success Podcast and Newsletter
  • Rate and review the show
  • Visit www.surrender.biz for additional resources

Today we're going to talk about how to leverage your victories to create even greater success. We'll look at why many operators focus only on problems rather than celebrating their wins, and why identifying your successes is crucial for future growth. I'll share how top operators use their victories as learning opportunities and apply those lessons to other areas of their business.

Let's take a vacation from focusing on issues (or as I like to call them, "opportunities") that you might have at your restaurants and ask you, "What's your latest victory?" Does anything come to mind quickly?

Hopefully, after a day spent dealing with the competition, immigration, workforce issues, egg prices, renewing your insurance, and retaining and motivating your workforce, you're not going home without appreciating that you're successful, you're really good at running restaurants, and you're getting even better all the time.

Negativity bias is paying more attention to things that don't go well and can actually help protect us and serves as a useful part of our survival mechanism. But, paying attention to your successes unlocks even greater success. So focus on your successes right now.

Let's identify that victory. When teamwork, insight, planning, commitment, accountability, and having the right people working at their place of highest use come together, one success builds on another.

It's important that you are identifying those victories. These might include improving guest experience, culinary, profitability, marketing, messaging, and raising up the people in your organization so you can take a break. And, by identifying those victories it gives you ways to do more by re-running the same playbook.

And you can ask yourself - 'do I have any recent victories?'

Some people may find it hard to come up with something recent.

Or, even worse, they look around at the top people in their organization and can't think of any of their recent victories - either!

That shows you have either the wrong people, the wrong strategy, or a lack of accountability. And that's something you have to change now, because the restaurant business isn't likely to get easier any time soon.

If this sounds like you, call me now!

Most people, as they listen to this, will think of some things that have gone great lately.

Like with my different clients, who have enjoyed single-digit sales increases in a tough market - new culinary that their customers begged for - one of the smoothest restaurant openings I have ever seen - or multiple great locations becoming available after years of positioning themselves as the right concept for the market!

The through-line remains the same: right people, right strategy, and the correct structure and accountability.

And it's important to use the lessons from those victories. The best operators create breakthroughs by taking what they learn from victories and applying those lessons to other areas.

You have your own little business school operating in your restaurant company.

So what are some of your biggest victories? For me it's when I return to a client's organization after many years and see that people are still consistent and successful with best practices from the top restaurant companies in America, best practices we installed to enhance operations and improve results.

That reminds me how much I help people rise to where they want to be.

You too can identify a corresponding lesson in your organization.