The Restaurant Success Podcast

The Biggest Consumer Changes Affecting Your Restaurant Right Now, Part 2

Aloudable Ltd Season 1 Episode 2

Episode Summary

In this essential episode for restaurant entrepreneurs and business owners, Matthew Mabel delves into the second part of his series on major consumer changes impacting the restaurant industry. Drawing from decades of experience in restaurant consulting, Matthew explores the dramatic shift in customer preferences towards at-home dining and its implications for restaurant business growth. This episode provides crucial insights for restaurant owners looking to adapt their business model to meet evolving consumer demands, highlighting how embracing omnichannel strategies can drive profit growth and brand loyalty in today's competitive market. Learn why successful restaurant entrepreneurship now requires a strategic approach to delivery and takeout services, and discover actionable steps to optimize your off-premises dining experience.

Key Topics Covered

  • The evolution of consumer preferences from traditional dining room experiences to at-home consumption
  • How embracing omnichannel strategies can prevent customer loss to competitors
  • The importance of quality control in delivery and takeout services
  • Strategies for achieving 20% revenue from off-premises sales
  • Planning considerations for 2025 off-premises sales growth

Links Mentioned

Resources Mentioned

Connect with Matthew Mabel

Matthew works with owners of successful, independent, multi-unit restaurants to improve:

  • Profit growth
  • Sales optimization
  • Guest count increase
  • Unit expansion
  • Employee engagement
  • Brand loyalty

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